Getting Started

Creating Your Account

Getting started with Pasco Cloud takes less than two minutes. All you need is an email address. This page walks you through registration, email verification, and setting up your profile.


Step 1: Register

Visit app.pasco.cloud and click Create Account (or navigate directly to the registration page).

You will need to provide:

  • First name and last name
  • Email address — this becomes your login and the address where notifications are sent
  • Password — must be at least 8 characters

Click Create Account to submit. If everything looks good, you will be taken to the email verification step.

[Screenshot: Registration form with fields for first name, last name, email, and password]
The Pasco Cloud registration form.
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ℹ️ Did you know?

Your email address must be unique across the platform. If you already have an account, use the Forgot Password link on the login page to recover access.


Step 2: Verify Your Email

After registering, you will receive a verification email at the address you provided. Open the email and click the Verify Email link.

Email verification confirms that you own the address and ensures you can receive important notifications — report approvals, issue assignments, and team invitations all go to your email.

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💡 Tip

If you do not see the verification email within a couple of minutes, check your spam or junk folder. Some corporate email filters can be overly cautious with emails from new senders. You can request a new verification email from the login page if needed.

[Screenshot: Verification email in inbox showing the Verify Email button]
Click the verification link in your email to activate your account.

Once verified, you can log in and start using Pasco Cloud immediately.


Step 3: Set Up Your Profile

After logging in for the first time, head to Settings (available from the user menu in the top-right corner) to complete your profile.

You can add:

  • Profile photo — upload an avatar that will appear next to your name throughout the platform. This helps team members recognise each other, especially on larger projects.
  • Phone number — useful for your team to have on file, though Pasco Cloud does not call or SMS you.
  • Job title — displayed on your profile and in team member lists. Helps others understand your role on the project.
  • Address — your business or personal address.

None of these fields are mandatory, but a completed profile makes collaboration easier — especially when you are working with people across multiple organisations and projects.

[Screenshot: Profile settings page showing avatar upload, name, email, phone, job title, and address fields]
Your profile settings — add a photo and details so your team knows who you are.

Step 4: Understand Your Primary Organisation

Once you join or create an organisation (covered in the setting up your organisation tutorial), you can set it as your primary organisation. This controls:

  • Which organisation name appears next to your name in team lists
  • Default context for creating new items like reports and issues

You can change your primary organisation at any time from your profile settings. If you only belong to one organisation, it is set automatically.

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ℹ️ Did you know?

You do not need to create or join an organisation immediately. You can explore the platform, look around the dashboard, and set up your profile first. But to start creating projects, templates, and reports, you will need an organisation — so that is a good next step.


Password Requirements

Pasco Cloud requires passwords to be at least 8 characters long. We recommend using a password manager to generate and store a strong, unique password.

If you forget your password, use the Forgot Password link on the login page. You will receive an email with a secure reset link that expires after a short period.

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⚠️ Watch out!

The password reset link is time-limited for security. If the link has expired, simply request a new one from the login page.


What's Next?

Now that your account is set up and your email is verified:

  1. Set up your organisation — create your company profile or join an existing one
  2. Navigate the dashboard — take a tour of the interface and learn where everything lives
  3. Create your first project — set up a project and start inviting your team
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